Hitting the right
target
Our computer service
franchise began its life on the sunny coast of New South
Wales Australia in 1997 under the auspices of husband-and-wife team
Wilson and Suzanne McOrist. By answering to the technological cries
of small businesses, the couple managed to carve a profitable niche
out of a market defined by fierce competition. Since making this
bold move, the two have gone on to successfully grow the company
into a computer service franchise network that boasts some 450
locations worldwide.
From Hong Kong to Kuwait, Southern Ireland
to South Africa, there is a Computer Troubleshooters tucked away
somewhere, serving the needs of its local community. And the UK is
no exception.
Says the UK’s National Franchise Director Donald Marshall:
‘From on-site hardware and software support to regular
computer maintenance and networking, we are able to offer our
clients a comprehensive body of care, looking after their systems
to ensure that they run as smoothly as possible.
‘We live in an increasingly computer-reliant world in which
businesses rise and fall on the strength and robustness of their
computer systems. It is because of this that we provide such an
important service – one that most small enterprises today
can’t afford to be without.’
For many of Donald’s own clients, Computer Troubleshooters is
now perceived in the same way as any other emergency service,
turning up to rescue them from the plague of digital
deterioration.
‘Just as important as emergencies though,’ he
emphasises, ‘is preventing those type of situations from
arising in the first place. We offer our clients a computer systems
monitoring service through our BEST initiative (Business Enhanced
Support Technology) to avert foreseeable computer
calamities.’
Computer Troubleshooters needs
you
If you are interested in owning a computer service franchise, and
believe that you would benefit from becoming part of an established
brand, you require a reasonable investment of funds plus your
effort and dedication. A monthly royalty fee is also payable and a
set monthly contribution are also payable and go towards a
wider, regional and national marketing funds. The royalty fee also
funds ongoing administrative support undertaken by head office on
behalf of the network and includes new promotional procedures,
phone, mail, fax and email support, regular training courses as
well as the organisation of regional and national meetings.
In addition, your
investment pays for an exclusive territory, initial training,
technical support and your right to trade under the Computer
Troubleshooters franchise banner.
These provisions, along with the comfort of knowing that
experienced help is just a phone call away are just some of the
reasons that owning a Computer Troubleshooters computer
service franchise is a sound business decision.
Adds Donald: ‘The support offered, combined with the
prodigious body of expertise, that’s freely available to
franchisees at any time, is the kind of business security rarely
encountered outside of a franchised network.’
The future now
To be eligible for a computer franchise, apart
from having the required funds available, you will also need to
have the right balance of personal attributes. You must be good at
dealing with people as well as computers, and it is also a bonus if
you have some management experience.
Once you have satisfied these simple criteria, joining ranks with
Computer Troubleshooters will be a life-changing process that
should fulfil your business and personal needs on a variety of
levels.
Says Donald: ‘There are over 35 franchisees in the UK at the
moment, functioning much like a family; we support each other as
and when we need to and are looking for more like-minded, skilled
individuals who possess the drive to succeed within our
network.’
Business breakdown
What franchisees offer
- Hardware setup and
support
- Hardware troubleshooting and
repair
- Independent advice and
consulting
- Internet and email setup and
assistance
- Networking
- Virus protection and Internet
security
Regular
cleaning and maintenance- Software installation and
support
- Software troubleshooting
- Training
- Website development
Franchisee
benefits
- Outstanding Brand-Name
Recognition
- A Start Up Corporate Marketing Program That
Is Second to None in the Industry
- TOPS is a web-based contact manager,
scheduler, and invoicing application available exclusively for
Computer Troubleshooters Franchise owners.
- Initial & On-going Training Workshops,
Meetings and Conferences
- Strong Technical Back Up Team with Diverse
Skills & Experience
- Experienced Support and Development
Staff
- On-going Supply of Business Guidance,
Marketing Support and Management Advice
- Access to the Complete
Troubleshooter>li>Team for Learning and KnowledgeliProven
Business, Marketing and Operational Methods to
Use
- Cost Savings as a Franchise Team
Member
- Instant Credibility as a Provider of
Professional Computer Services
